Have you installed any customization with the game, e.g.
What do you expect to see? A normal looking sim What happens when the bug occurs? One sim (usually the toddler) displays with spiny arms and legs and no head. Steps: How can we find the bug ourselves? Unsure. What expansions, game packs, and stuff packs do you have installed? All, except - Journey to Batuu, Strangerville, Vampires, Paranormal, My first pet stuff, Romantic garden, Spooky, Luxury Party
What is your current game version number? 1. How often does the bug occur? Often (50% - 99%) Which language are you playing the game in? English